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Home > Customer Corner |
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While it is our constant endeavour to provide you with the best of our services, if you face any issue, please get in touch with our Customer Service Manager or Branch Head at the Business Unit / Branch, where you are maintaining the relationship and they shall be glad to assist you.
In case you do not receive a revert within 8 working days, please get in touch with our Nodal Officer as mentioned below or alternatively you may enter your complaint details in the Complaint Form: -
Name of the Complaint Redressal Nodal Officer –
Mrs. Kiran S. Balwani.
Address – IDBI Ltd., Elemach Building, Ist Floor, Plot No. 82/83, Road No. 7,
Street No. 15, MIDC, Andheri (E) , Mumbai – 400 093
Telephone Number –
022-66700451, 66700457.
Email - customercare@idbi.co.in
If we are unable to provide you with a satisfactory solution within a month of your registering a complaint, you may get in touch with the Banking Ombudsman appointed by the Reserve Bank of India. The details of the Banking Ombudsman can be procured from our nearest branch or you may also visit www.bankingombudsman.rbi.org.in for the same.
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