IDBI Bank measures, monitors and controls operational risk through a software system 'ORBIT' (Operational Risk Business Intelligence Tool). Branches are rated for their operational risk profile through an embedded branch-rating model using Key Risk Indicators (KRIs) developed for various business lines. IDBI Bank has put in place a policy for 'Know IDBI Customer' (KYC) and 'Anti-Money Laundering' (AML) requirements. As a measure of Operational Risk Management, IDBI Bank also conducts appropriate training programmes to sensitize line managers across IDBI Bank on operational risk inherent in each function.

As a part of implementation of Basel-II guidelines, IDBI Bank has commenced computation of the capital requirements for operational risk under the Basic Indicator Approach (BIA). Also, steps have been initiated, as a part of Integrated Risk Management Architecture (IRMA), to upgrade the existing system and practices to migrate to Advanced Measurement Approach. Recognizing the importance of Business Continuity Planning (BCP) for minimizing the adverse effects of business disruption and system failure, IDBI Bank has put in place a Board approved broad framework of BCP. In addition, in order to provide continued and uninterrupted customer service even during natural disasters, a Disaster Recovery Site has been installed and Disaster Recovery (DR) drill exercises are conducted periodically to test the DR Plan.